Service Center

Welcome to Our Service Department

At Island Ford in Duncan BC, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new Ford and used car buyers! Allow our service staff to demonstrate our commitment to excellence. We are centrally located on Vancouver Island, only a 45 minute drive from Victoria and a 30 minute drive from Nanaimo.

Courtesy Vehicle Wash

Our courtesy wash is a free service that includes a basic exterior wash, as well as an interior vacuum to ensure that your vehicle is returned to you in the condition that you brought it in to our business.

If you are looking for any additional cleaning beyond what our courtesy wash provides, please speak to your service advisor about our in-house detail department and the services they can offer you (there may be days in which this service may be unavailable. We apologize in advance for this inconvenience).

Please use the buttons below to schedule a service appointment or contact our service department. We can be reached by phone at (250) 748-5555.

SCHEDULE SERVICEMaintenance Schedules

Service Reviews

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Better customer service. Like the shuttle pick up and that they wash the vehicle. Some of the folks there have been around across all 3 ownership changes so definitely kn…

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From start to finish there was a supportive and constructive flow which showed a ‘well organized machine’ in place. A great comfort to know for when it comes time for service w…

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Rowena Edwards


They have really shown their hard work and that the right the customer service representation makes the world of difference to us. GUYS you Totally ROCK this.

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Phone Numbers:Sales Hours:
  • Mon - Thu8:00 AM - 8:00 PM
    (Closed Monday, May 22nd)
  • Fri - Sat8:00 AM - 6:00 PM
  • SunClosed
Service Hours:
  • Mon - Fri7:30 AM - 5:30 PM
    (Closed Monday, May 22nd)
  • Sat7:30 AM - 4:30 PM
  • SunClosed
Parts Hours:
  • Mon - Fri8:00 AM - 5:30 PM
    (Closed Monday, May 22nd)
  • Sat8:00 AM - 4:30 PM
  • SunClosed
Finance Hours:
  • Mon - Thu8:00 AM - 7:00 PM
    (Closed Monday, May 22nd)
  • Fri - Sat8:00 AM - 6:00 PM
  • SunClosed

Island Ford

6456 Norcross Road, Duncan, BC, Canada

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(250) 483-2561

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6456 Norcross Rd • Duncan, BC V9L 6C5

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Today's Hours:

Open Today! Sales: 8am-8pm

Open Today! Service: 7:30am-5:30pm

Open Today! Parts: 8am-5:30pm

Island Ford

6456 Norcross Rd Duncan, BC
Phone: (250) 483-2561


Phone: (250) 748-3107


Phone: (250) 483-2561


Phone: (250) 748-5555

48.8046762 -123.7189777
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Island Ford
Island Ford
6456 Norcross Rd
Duncan, BC, V9L 6C5 Canada
(250) 483-2561
Island Ford 48.8046762, -123.7189777.