Service at Island Ford

At Island Ford in Duncan BC, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new Ford and used car owners! Allow our service staff to demonstrate our commitment to excellence. We are centrally located on Vancouver Island, only a 45 minute drive from Victoria and a 30 minute drive from Nanaimo.

Courtesy Vehicle Wash

Our courtesy wash is a free service that includes a basic exterior wash, as well as an interior vacuum to ensure that your vehicle is returned to you in the condition that you brought it in to our business.

If you are looking for any additional cleaning beyond what our courtesy wash provides, please speak to your service advisor about our in-house detail department and the services they can offer you (there may be days in which this service may be unavailable. We apologize in advance for this inconvenience).

Please use the buttons below to schedule a service appointment or contact our service department. We can be reached by phone at (250) 748-5555.


Customer Reviews

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DealerRater Oct 18, 2017
 

I was in the market for a new truck back in May 2017. I first contacted Ryan Leverette to purchase a used truck, but eventually decided that I would like a new one. Ryan expertly guided me through the process of custom ordering a brand new 2018 F150 Lariat. There was no pressure, only sound advice and a great discussion that resulted in me getting exactly the truck of my dreams. The final price of the vehicle was very fair, and I also got a very fair trade-in on my Ford Ranger. Bryan Flynn was also great to deal with, and I got to know both him and Ryan not just as salesmen, but two people who were genuinely interested that I get exactly what I wanted, nothing more, and nothing less. When the time came to sign the dotted line, I was dreading going into the Lion's Den of the finance office, but Chris Tarala again treated me with respect, and at no time tried to push extra products on me that I didn't want or need. The entire buying experience with the Island Ford team was beyond reproach, and the truck, well, It has exceeded my expectations ten-fold. I couldn't be more pleased. Thanks guys, you're the best!

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DealerRater Oct 18, 2017
 

Had my Mustang serviced there since moving to the area over 5 years ago then traded it on an Escape a few months ago. Got much better deal than at Island GM on similar vehicle. Dave Faithful is the salesman to see. Service department is very high tech which is needed for today's computerized vehicles. The Owner's Workshop is very educational - even my wife was impressed and she didn't even want to go. I would not hesitate to recommend Island Ford to friends or family.

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DealerRater Oct 18, 2017
 

I loathed going to dealerships and shopping for vehicles for one reason. I hated getting hounded by the sales people. At Island Ford, this wasn't the case. I had the privilege to deal with Dave who is one of the most kind and informative people I have met. He even came down on his day off and took the time to show me all the features on my new F-150 :) Dave never pressured me into anything which was really refreshing. He genuinely wants to find the vehicle that best suits your personal needs. I think he may have been more excited about me getting my new truck than I was! Haha!! I encourage anyone that lives in Victoria to make the commute up to Island Ford like I did. You won't regret it. Thank you so much Dave!! -Reece

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Phone Numbers:Sales Hours:
  • Mon - Thu8:00 AM - 7:00 PM
  • Fri - Sat8:00 AM - 6:00 PM
  • SunClosed
Service Hours:
  • Mon - Fri7:30 AM - 5:00 PM
  • Sat7:30 AM - 4:00 PM
  • SunClosed
Parts Hours:
  • Mon - Fri7:30 AM - 5:00 PM
  • Sat7:30 AM - 4:00 PM
  • SunClosed
Finance Hours:
  • Mon - Thu8:00 AM - 7:00 PM
  • Fri - Sat8:00 AM - 6:00 PM
  • SunClosed
Service & Parts Hours:
  • Mon - Fri7:30 AM - 5:00 PM
  • Sat7:30 AM - 4:00 PM
  • SunClosed

Island Ford

6456 Norcross Road, Duncan, BC, Canada

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(250) 483-2561

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6456 Norcross Rd • Duncan, BC V9L 6C5

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Today's Hours:

Open Today! Sales: 8am-7pm

Open Today! Service: 7:30am-5pm

Open Today! Parts: 7:30am-5pm

Island Ford

6456 Norcross Rd Duncan, BC
Phone: (250) 483-2561 http://maps.google.com/?q=6456%20Norcross%20Rd%2C%20Duncan%2C%20BC%20V9L%206C5

Parts

Phone: (250) 748-3107

Parts

Phone: (250) 748-3107

Sales

Phone: (250) 483-2561

Service

Phone: (250) 748-5555

Service

Phone: (250) 748-5555

48.8046762 -123.7189777
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Island Ford
Island Ford
6456 Norcross Rd
Duncan, BC, V9L 6C5 Canada
(250) 483-2561
https://www.islandford.ca/wp-content/themes/DealerInspireDealerTheme/images/logo.png
Island Ford 48.8046762, -123.7189777.