Mon - Fri 8:00am - 5:00pm
Sat 10:00am - 4:00pm
Sun Closed
Mon - Fri 8:00am - 5:00pm
Sat - Sun Closed
Mon - Fri 8:00am - 5:00pm
Sat - Sun Closed
Mon - Fri 8:00am - 5:00pm
Sat 10:00am - 4:00pm
Sun Closed
Mon - Fri 8:00am - 5:00pm
Sat - Sun Closed
Mon - Fri 8:00am - 5:00pm
Sat - Sun Closed

Customer Reviews

 

Proudly Serving You For Over A Century

 

The Duncan Garage was established in 1912, and over the years has evolved into what is now Island Ford. What hasn't changed is our dedication to providing exceptional service. Our mission is to offer each customer a personalized, positive and transparent experience. That's the Island Ford DIFFERENCE. We have a proven track record of outstanding customer service - We're the #1 Rated Ford Dealer in B.C. for Consumer Satisfaction!
2019 DealerRater Consumer Satisfaction Award
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We try our best to provide outstanding service, but sometimes we fall short. If you did not receive a 5 star experience at Island Ford, please let us know.Make It Right

 
What Our Customers Are Saying

Sandra was amazing. Very friendly and helpful. She was always available if I had questions throughout the process and always had answers. Would highly recommend this location and Sandra. Everyone at this location was helpful and professional. Made buying a car very easy and exciting!

Ashley B

in the last week

I had the pleasure of working with Sandra. She’s lovely and easy to talk to. Was not pushy and very accommodating quick on feet and in action! I’m a busy working single mom and needed a vehicle to transport all my children safety. Well I have been denied by (not even kidding) every dealership in the world!!! I was approved and driving my Flex same fricken day! Amazing. Unheard of. PS; and they bought me pizza. So not only did I get a new car but also a pizza party. Was a fun Thursday afternoon.

Danielle Smith

3 weeks ago

I have purchased more vehicles over the years than I can reliably remember. Privately, at auction and through dealerships, new and used, cars and trucks, for both business and personal use. The task is always tedious and sometimes less than pleasant. I was surprised with my experience at Island Ford. At no time did I feel pressured and at no point was there an attempt to up sell or confuse. The bargaining process, often laborious, was quick and painless. My concerns regarding some mechanical issues were not brushed off as is usually the case with used car dealers. Quite the opposite in fact. I was treated to actual service! A test drive with a service representative to identify my concerns and a day in the shop to resolve the issues. This was prior to my committing to the deal in any way other than a "subject to". That showed a real commitment to providing a quality product. If not to me, then to the next potential buyer. I feel comfortable recommending Island Ford and in particular Dave Faithfull to friends and family. Something I rarely do. Referrals can come back to haunt you so, it had best be well thought out. A note of thanks also to Kyle Martin and Steve Slee for the excellent service.

Norm St Jean

a month ago

Just purchased a new F-150 from your dealership. A great thank you to Amado Rodriguez, he was professional, not pushy and very helpful in getting me the right truck for my needs. Thank you to all the staff that was involved in my purchase. Pictures shows truck in action grinding stumps on the beach in Honeymoon Bay. The 4X4 and locking differential was essential in getting me off the pebbly beach.

Jens Barsballe

11 months ago

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