Your Safety Is First
Your safety comes first. We are committed to doing all we can to keep our customers and staff safe and healthy at all times, and even more so today, as we face the COVID-19 pandemic together. We have taken measures to limit exposure and further reduce spreading of the virus while maintaining a safe and healthy environment for our customers and staff. We have refocused our efforts to helping everyone by:
- Eliminating all physical contact including hand shaking
- Disinfecting high-touch areas throughout the day, before and after every guest and staff interaction
- Disinfecting any test-drive & appraisals vehicles after use
- Mandating staff regularly wash hands and disinfect work areas even if guest interaction or staff interaction didn't occur
- Provide masks and hand-sanitizer for customer use when possible
- Gloves available for staff when in contact with a customer vehicle
- Asking staff who feel unwell to remain home and not come into work
- Sending staff home when applicable
We continue to make your health and safety a top priority and follow best practices recommended by the Government of Canada.
Further to any in-store measures, we're immediately implementing additional tools to help so you can buy your next vehicle from the comfort and safety of your home. We realize that for some, mobility is a necessity but the risks of visiting a public store are still too great. Additional tool such as a "vehicle trade value estimator", "payment estimator", "apply for credit" and a "reserve a vehicle" deposit function are available to you. If we have the vehicle you want, you can put a deposit on the vehicle to secure it from home. ALL deposits, should you choose to not take the vehicle, are 100% refunded - no questions asked.
For service, we offer a pickup and drop-off service for your vehicle from your work or home (with your vehicle well-sanitized between trips). Depending on distance, we charge $40, $50 or $60 in addition to the maintenance/repair costs. Due to the current health situation, we have to offer this service on a case-by-case basis to protect our staff. Let us make it easy for you and book your next appointment here.
Your safety comes first. We are committed to this. Our staff have all committed to making your vehicle purchase or service experience as safe and as enjoyable as possible. We are people too and know that we are all fighting this together.