Meet our Staff at Island Ford


Click on one of the people below to find out more information.

Management

Justin Pambrun
General Manager

From: Winnipeg
What I like about my job: I have dreamed about doing this job since the age of 16. I love the people and the vehicles!
A typical day looks like: Meeting with my team on how we can continuously improve our customer offerings and service.
A skill/talent no one knows about me: I've played guitar since the age of 10 and I'm fluently bilingual.
Interests outside of work include: Spending time with my family and playing with my four children. I love boating, mountain biking and following Motorsport racing.
One goal on my bucket list: Travel with and attend all of the the Formula 1 Grand Prix and Tennis Grand Slams all over the world in one year.


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Bryan Flynn
General Sales Manager

From: Newmarket, ON.
What I like about my job: Working with so many talented people and providing the best dealership experience to all of our valued clients.
A typical day looks like: Every day is different but the strategy is the same: help every customer realize their individual automotive needs, whether it is a dream car or something that makes their work a little easier.
A skill/talent no one knows about me: I can touch my toes.
Interests outside of work include: Hockey, and going on adventures in places I have never been.
One goal on my bucket list: retire to Hawaii.

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Ryan Leverette
Sales Manager

From: Edmonton
What I like about my job: I get paid to be a professional problem solver.
A typical day looks like: My day often starts with sales training and chatting with our current customers. I also get involved with ordering new vehicles, following up with previous customers, assisting our finance team, performing vehicle appraisals, learning new product information, organizing sales data, employee development, and helping customers take delivery of their new vehicle!
A skill/talent no one knows about me: I am a trained horse chiropractor.
Interests outside of work include: Exploring Vancouver Island, and personal development.
One goal on my bucket list: To fly in a Helicopter.

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Neill Sallie
Parts Manager

From: Edmonton, AB.
What I like about my job: The people, both co-workers and customers. The atmosphere is always positive and upbeat.
A typical day looks like: Lots of interaction with all sorts of people, as well as day to day parts business such as looking up and ordering parts, customizing vehicles for customers and stock units.
Interests outside of work include: I like to go golfing, bowling, and halibut and salmon fishing.
One goal on my bucket list: To visit the pyramids in Egypt.

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Hasan Mirza
Controller

From: Syria
What I like about my job: My team.
A typical day looks like: Busy, but fun.
A skill/talent no one knows about me: Massage Therapy.
Interests outside of work include: Sports and volunteering.
One goal on my bucket list: Learn to play a musical instrument.

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Derren Jesson
Service Manager

From: London (England, not Ontario)
What I like about my job: The constant hustle and high energy.
A typical day looks like: No day is typical, they can vary wildly. Average would be ensuring the shop is busy at all times, all delays are minimized by ensuring we have parts in stock etc. Dealing with any customer frustrations and complaints. Talking with Service Advisors and Technicians to ensure completion times are kept to. Talking to outside contractors about shop equipment, maintenance and tools. Working on monthly budgets and how to achieve them with the resources we have. Talking to people walking in looking for work. Moving vehicles on the lot so Technicians have easy access to them. Anything else that crops up unexpectedly.
A skill/talent no one knows about me: I can move an After Eight mint from my forehead into my mouth without touching it with my hands.
Interests outside of work include: Kayaking, archery and target shooting. I also enjoy messing around on my property with the dogs and our goats.
One goal on my bucket list: To visit New Zealand and Australia.


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Leana Ring
Detail Manager

From: Vancouver Island
What I like about my job: Making people smile: seeing people's face when their vehicle is all crisp and clean is extremely rewarding.
A typical day looks like: Dirt, Dirt, and more dirt!
Interests outside of work include: camping, fishing, and playing in my garden.
One goal on my bucket list: See Blake Shelton in Concert.

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Sales

David Faithfull
Sales Associate

From: Nova Scotia
What I like about my job: I love making a difference. For almost 30 years my mission has been to make everything easier for everyone I come in contact with. Brighten a day, providing solutions when all you see are problems. I love being needed, to be a friend.
A typical day looks like: My day starts with a beaming smile to everyone I come in contact with. I'm eager to be of assistance. That keeps me very busy so I'm always running around to fit more tasks in the day. A typical day is 8-12 hours which I hardly notice as so many families rely on me to assist them with vehicle purchases, service or just plain advice. Did I say I love it, I really do.
A skill/talent no one knows about me: I'm a bit of a mad scientist or MacGyver. It isn't broken until I've looked at it and tried everything to put it right again.
Interests outside of work include: Spending time with my family. Mountain biking-even when things get exciting and there are casts, slings, road rash, and the occasional limp involved.
One goal on my bucket list: I live in the moment. Instead of thinking "someday" I do it today.



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Matt Cadzow
Sales Associate

From: Calgary A.B.
What I like about my job: meeting new people everyday and having a great family of staff to work with.
A typical day looks like: working to help customers have the best buying experience.
A skill/talent no one knows about me: I was a golf professional on the Cowichan Valley.
Interests outside of work include:spending time with my wife and daughter.
One goal on my bucket list: to take a trip across Canada.



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Sandra Jurcic
Sales Associate

From: Slavonski Brod, Croatia
What I like about my job: It's very dynamic, and I like to help people purchase the ride of their dreams!
A typical day looks like: I spend the majority of my time following up with my customers.
A skill/talent no one knows about me: I am a good cook and baker.
Interests outside of work include: Spending time with my family
One goal on my bucket list: I would like to travel to Bora Bora, Fiji for a vacation with my husband.



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Rob Martin
Sales Associate

From: Victoria, BC.
What I like about my job: Helping people get into a vehicle that is better suited for their needs and lifestyle.
A typical day looks like: Calling and emailing customers. Working directly with sales managers on making customers happy in their new vehicle.
A skill/talent no one knows about me: I can juggle.
Interests outside of work include: Bowling, slow-pitch, golf … anything sports related. Spending time with my wife.
One goal on my bucket list: See the Field of Dreams in Iowa.

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Keegan Harvey
Sales Associate

From: Nanaimo B.C.
What I like about my job: I love working with amazing people, both colleagues and customers! I also really love all of the different cars and trucks!
A typical day looks like: No day is ever the same, which is perfect for me!
A skill/talent no one knows about me: I play guitar and I sing.
Interests outside of work include: I like to spend time with family and friends, play guitar, work on vehicles and spend time outdoors!
One goal on my bucket list: Attend a WRC Rally race.

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Chris Budd
Inventory Manager

From: New Brunswick
What I like about my job: Everything!
A typical day looks like: Looking for cars, and buying them.

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Amado Rodriguez
Sales Associate

From: Cuba.
What I like about my job: I am constantly learning, and get to work with people all day.
A typical day looks like: Meeting customers and finding the right vehicle for their particular need and situation.
A skill/talent no one knows about me: I can speak English, Spanish, and French.
Interests outside of work include: Working out, rock climbing, and spending time with my family and friends.
One goal on my bucket list: Go sky diving

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Sawyer Kollman
Sales Asssociate

From: Calgary.

What I like about my job: Getting to talk to people every day. 
A typical day looks like: Each day I am learning something new. 
A skill/talent no one knows about me: I have a degree in Network Technology.
Interests outside of work include: Building cars, and computers. 
One goal on my bucket list: Build a ,71 Gran Torino from the ground up. 

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Wade Robinson
Sales Associate

From: Ladysmith.
What I like about my job: It's a great atmosphere and I really like my co-workers. 
A typical day looks like: It starts with a cup of coffee, and after that each day is different. 
A skill/talent no one knows about me: I am a sailor. 
Interests outside of work include: Spending time with my two dogs, niece and nephew. 
One goal on my bucket list: Do grand tour of Europe. 

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Finance

Chris Tarala
Finance Manager

From: Saskatoon, Saskatchewan
What I like about my job: I really enjoy the challenge and diversity my role at the dealership affords me every day. Working with customers to help them achieve their automotive goals is rewarding.
A typical day looks like: On a typical day, you will find me working with the sales team and their clients to provide affordable financing solutions for our vehicles.
A skill/talent no one knows about me: Professionally, I have a background in IT, setting up network infrastructure, and repairing computers, laptops and servers. Other things I have a "knack" for is DJ'ing, which I used to do a lot when I was younger.
Interests outside of work include: I have 3 children at home, who are all young and growing. When we have time off, we spend a lot of our time exploring beautiful Vancouver Island with our travel trailer, camping hiking, and just enjoying each others company. This is one of the biggest benefits of living in this small paradise of an Island.
One goal on my bucket list: One of the larger goals I have for myself is taking some time away to explorer the world over seas. Between Europe, Australia, and parts of Asia, there is a lot I'd like to experience (and photograph) over the coming years.

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Mitzi Mogden
Finance Assistant

From: The Prairies
What I like about my job: Getting to split my time between creative and challenging organizational tasks. My co-workers are hard-working, multi-talented leaders & advisors who luckily also have the knack to heroically deliver humor at the most serendipitous moments! I get to meet new people regularly; many of whom are engaged in our business and truly care about what we are doing. I am proud to be part of a team that regularly contributes their time, in an effort to positively impact the community where we live and work.
A typical day looks like: Rarely the same two days in a row! Mostly focused on teamwork actions/activities. Daily monitoring of, and engagement in, customer feedback loops (the goal being to improve and build on the symbiotic relationship between business goals & strong relationships with our customers). Managing our loyalty program and texting programs is also a daily focus.
A skill/talent no one knows about me: I do a mean Elaine Benes dance impersonation
Interests outside of work include: Activities in Nature. Reading. Dancing. Volunteerism/Community events.
One goal on my bucket list: Worldwide surfing tour.

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Service

Scott MacKenzie
Warranty Manager

From: Regina, Saskatchewan
What I like about my job:  The people I work with.
A typical day looks like: Lots and lots of paperwork.
A skill/talent no one knows about me: I make pens.
Interests outside of work include: Quading and welding.
One goal on my bucket list: See the Pyramids in Egypt and the Scotland Ruins.

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Deanna Schmidt
Service Advisor

My Reviews

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Susie Irvine
Service Advisor

From: British Columbia
What I like about my job:  I know that I am appreciated for what I do.
A typical day looks like: Chaos and paperwork.
Interests outside of work include: Walking the dog.

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Cathy Shoemaker
Service Advisor

From: Ladysmith
What I like about my job: Customer interactions on a daily basis , and continuous learning.
A typical day looks like: Usually functionally dis-functional, always on the go, and going above and beyond to help our customer's feel at home knowing they are receiving quality service.
A skill/talent no one knows about me: I am a singer/songwriter, and guitarist.
Interests outside of work include: Traveling to see family, hunting, fishing, hiking, and gardening.
One goal on my bucket list: Building our retirement cabin on the family ranch in Montana!

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Trevor McClelland
Assistant Service Manager

From: Surrey B.C.
What I like about my job: Getting to help customers through the trying situation of having a vehicle break down.
A typical day looks like: Chaos and dancing the Carlton.
A skill/talent no one knows about me: I have 14 years of tire experience and I was an actor on T.V.
Interests outside of work include: Golfing.
One goal on my bucket list: Travel to Bora Bora.

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Boris Jurcic
Service Advisor

From: Slavonski Brod, Croatia
What I like about my job: Everything! Meeting people, it's always different, and lot's of work.
A typical day looks like: Lots of customers, but its fun, and I enjoy making our customer happy.
Interests outside of work include: Anything with wheels!
One goal on my bucket list: Keep my family happy and healthy.

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Jen Setterfield
Courtesy Driver

From: Ottawa, ON.
What I like about my job: Driving around the Cowichan Valley.
A typical day is: Unpredictable.
A skill/talent no one knows about me: I used to be a cabinet maker.
Interests outside of work include: Dancing, writing, and gardening.
One goal on my bucket list: Go to Hawaii.

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Pam Stark
Courtesy Driver

From: Duncan
What I like about my job:  Talking to new people each day.
A typical day looks like: No two days are the same, but each day I get to meet new people, see new places, and do new things.
A skill/talent no one knows about me: I make stained glass.
Interests outside of work include: Camping.
One goal on my bucket list: Win the lottery, and go to Scotland and Ireland.

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Clark Fenton
Automotive Technician

From: Cowichan Valley
What I like about my job: Performance cars are my passion. I like being able to involve myself with that on a daily basis.
A typical day looks like: I fix the car.
A skill/talent no one knows about me: I have a photographic memory.
Interests outside of work include: Motorbikes, fishing, cars, and archery
One goal on my bucket list: Do a lap of the Nurburgring ring.

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Chris Wilson
Automotive Technician

From: Duncan
A typical day looks like: Fixing and repairing all makes and models.
Interests outside of work include: Spending time with my kids, Fox Body enthusiast, hiking, dirt biking.
One goal on my bucket list: Travel to Egypt.

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Darrell Burnett
Automotive Technician

From: Port Alberni
What I like about my job: The Variety.
A typical day looks like: I fix and repair vehicles: I am a problem solver.
A skill/talent no one knows about me: I do woodworking.
Interests outside of work include: Paddle boarding, spending time with kids.
One goal on my bucket list: Build a Cedar strip canoe.

My Reviews

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John Viala
Automotive Technician

From: Duncan
What I like about my job: It's fulfilling and I truly enjoy going to work.
A typical day looks like: I fix and repair all makes and models that come through the shop.
A skill/talent no one knows about me: Photography.
Interests outside of work include: Skiing (all types, water and snow), fishing, and hunting.
One goal on my bucket list: Go skating on the Rideau Canal.

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Rob MacDonald
Apprentice Technician

My Reviews

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Brad Fairhurst
Automotive Technician

From: Gold River
What I like about my job: My co-workers and the shop atmosphere.
A typical day looks like: Running diagnostics on various vehicles.
Interests outside of work include: Raising my son, fishing, camping, and building my race car.

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Dave Fairhurst
Automotive Technician

From: Duncan.
What I like about my job: Getting my hands dirty.
A typical day looks like: Lots of oil and rubber.
Interests outside of work include: Fast cars.
One goal on my bucket list: Travel more with my wife.

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Mark Fairhurst
Automotive Technician

From: Gold River
What I like about my job: Getting to fix vehicles.
A typical day looks like: Diagnosing and fixing vehicles.
Interests outside of work include: Hockey, and driving/building hot-rods.
One goal on my bucket list: Go skydiving.

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Nathan Dougan
Apprentice Technician

From: Cobble Hill
What I like about my job: Seeing all of the unique vehicles that come in, and talking to people about what they want done to their vehicle.
A typical day looks like: Fixing lots of vehicles.
Interests outside of work include: Dirt biking, baseball, rugby.
One goal on my bucket list: Drive a stock car.

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Steve Slee
Automotive Technician

From: Cowichan Valley
What I like about my job: Working with customers and teaching others technical information.
A typical day looks like: A list of problems I need to find solutions to.
A skill/talent no one knows about me: I am a master diesel specialist, and Master Technician educating at our Owner's Workshop.
Interests outside of work include: Fabrication, drag racing, gardening.
One goal on my bucket list: Buy a boat for fishing and longer trips out to sea.

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Justin Armstrong
Apprentice Technician

From: Coquitlam
What I like about my job: It's fulfilling.
A typical day looks like: Servicing, diagnosing, and repairing vehicles.
A skill/talent no one knows about me: I play guitar.
Interests outside of work include: Cars & music.
One goal on my bucket list: Travel around Europe.

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Ian Elliott
Pro Pak Rock Shield Installer

From: London, ON. Canada
What I like about my job: The challenges that I face daily with my paint film installations, and furthering my ability with polish and scratch removals.
A typical day looks like: I never know how my day is going to go, but I accept the challenges brought to me.
A skill/talent no one knows about me: I am a landscaper, gardener, and pond designer, also I love rockscapes.
Interests outside of work include: Fishing, and all things outdoors: camping, river rafting, mountain biking, hiking. I also enjoy photography.
One goal on my bucket list: travel outside of Canada and the United States

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Shane Nadeau
Detail

From: Chemainus
What I like about my job: That I can take vehicles that are really dirty and make them shine like new.
A typical day looks like: work, work, work.
A skill/talent no one knows about me: Rugby
Interests outside of work include: Going to the gym, camping, and fishing.
One goal on my bucket list: Own a Hellcat

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Connor Melvin
Detail


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Christian Taylor
Service Wash

From: 100 Mile House
What I like about my job: I get to work outside, do my own thing, and it's a good environment to work in: everyone is friendly.
A typical day looks like: Washing lots of vehicles, and making them shine.
A skill/talent no one knows about me: I am a good driver.
Interests outside of work include: Snowboarding, video games, and cars.
One goal on my bucket list: Go heli skiing.

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James Reimer
Service Wash

From: Mexico
What I like about my job: I enjoy working everyday and am blessed with good managers.
A skill/talent no one knows about me: I can speak more than one language.
Interests outside of work include: Hiking.
One goal on my bucket list: Have my family come and visit, and go to Tofino.

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Parts

Ken Stock
Wholesale Manager

From: Hornchurch, Essex, England.
What I like about my job: I like meeting with my current and new customers and creating relationships with them.
A typical day looks like: My day is a flurry of picking up merchandise that needs to be delivered and meeting with customers.
A skill/talent no one knows about me: I am a musician: I play drums in a rock and roll band. I was a medic for 35 years. I coordinated a restorative justice program at Cowichan Lake RCMP.
Interests outside of work include: Music, flying remote control helicopters and drones, mountain biking, walking with my dog, and spending time with my family.
One goal on my bucket list: fly a helicopter!

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Rick Smith
Parts Service Counter

From: Langford.
What I like about my job: Everything.
A typical day looks like: Very busy.
A skill/talent no one knows about me: Trombone.
Interests outside of work include: My wife and our family, woodworking, cars, soccer, and gardening.
One goal on my bucket list: Travel to Scotland.

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Mike Wiley
Parts Wholesale Counter

From: Duncan
What I like about my job: helping customers with their parts needs.
A typical day looks like: it's very chaotic, but I try to make it better.
Interests outside of work include: golfing, spending time with grand-kids, riding my motorcycle, my dog.
One goal on my bucket list: finish my restoration on my 1965 Fairlane.

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Travis Wiersma
Parts Service Counter

My Review

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Marketing

William Rose
Marketing Manager

From: Edmonton
What I like about my job: Having the support and agency to create engaging content and enhance the customer experience.
A typical day looks like: Each day starts with my passion to create and design, whether it be advertisements or materials in store, I need to be inspired to push the customer experience further.
A skill/talent no one knows about me: Building Computers
Interests outside of work include: Film-making and music production
One goal on my bucket list: One goal of mine is to be the creative director at Weta Workshop.

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Sara S
Marketing Assistant

From: Alberta
What I like about my job: getting to see the vehicles, new and used.
A typical day looks like: adjusting/optimizing the website, sending lots of emails, merchandising a vehicle (photos, video, or description writing)
A skill/talent no one knows about me: I know the alphabet backwards
Interests outside of work include: baking and science
One goal on my bucket list: learn a second language fluently

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Francine Skelly
Merchandising Manager

From: Victoria, B.C.
What I like about my job: meeting people and learning about the vehicles.
A typical day looks like: get keys for a vehicle, take the photos and videos, write the description then upload to youtube and our website.
A skill/talent no one knows about me: I make fabulous cheesecake and I do woodworking.
Interests outside of work include: gardening, making and eating great food, cars with the family.
One goal on my bucket list: live in a yurt

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Administration

Beth Lovett
Assistant Controller

From: The Island
What I like about my job: No two days are ever the same, and I work with great people.
A typical day looks like: Dealing with an amazing amount of paperwork.
Interests outside of work include: looking after seniors.
One goal on my bucket list: Take a vacation and go somewhere new.

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Rhonda Organ
Office Manager

From: Newfoundland.
What I like about my job: We have fun even in our busy times, and when it is needed the staff supports each other.
A typical day looks like: Some days are chaotic, and others are more relaxed as we go through our accounting processes.
A skill/talent no one knows about me: Massage therapy.
Interests outside of work include: I love listening to music and reading. I make it a priority to spend time with my friends, even if it is just shopping and hanging out.
One goal on my bucket list: Learn to swim.

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Linda Johnson
Accounting

From: Regina, Saskatchewan
What I like about my job:  The people: both the staff and customers.
A typical day looks like: Getting to talk to wonderful people, collecting money, and helping in anyway I can.
A skill/talent no one knows about me: I used to be a ski instructor, and race.
Interests outside of work include: Spending time with my 8 grandchildren.
One goal on my bucket list: Go to Orlando with my grandchildren.

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